Premium Service | Industry Leaders
Innovative Solutions | Residential & Commercial
Therapools and Spas has been delivering exceptional products and services to the Northern Rivers region for over a decade.
We offer a comprehensive range of pool and spa systems, including mineral and freshwater options, and pool heating and automation. Our team of qualified and experienced technicians provides premium service, including routine cleaning and maintenance, system upgrades and asset management programs.
We specialise in solutions designed to reduce energy consumption, minimise chemical costs, and ensure low-maintenance, high-performance systems.
All of this is driven by our commitment to ensuring you enjoy a healthy, efficient, and worry-free bathing experience.
At Therapools, we offer a comprehensive range of pool and spa services to keep your water crystal-clear, your equipment running smoothly, and your backyard oasis a source of relaxation and enjoyment.
Our Comprehensive Pool & Spa Service is designed to keep your pool in pristine condition year-round, offering a full spectrum of maintenance and care. Whether you have a residential, holiday-letting or commercial pool, this all-inclusive service ensures that your pool is always ready for use, with optimal water quality, clean surfaces, and well-maintained equipment.
By utilising modern technology, we have aligned ourselves with a range of products that are designed to provide you with a healthier and more enjoyable bathing experience.
Keep your pool running smoothly and efficiently with Therapools and Spas comprehensive range of pool equipment and expert repair services. Whether you need a new pump, filter, heater, or cleaner, we have the high-quality products and experienced technicians to keep your pool in top condition.
We provide a range of services, including routine cleaning, chemical balancing, filter cleaning, equipment inspections, and repairs, as well as seasonal opening and closing services for pools.
Typically, we recommend weekly or bi-weekly maintenance depending on the size of your pool, usage, and environmental factors like debris. We can customise a schedule based on your needs.
No, our technicians can perform pool maintenance even if you’re not home. We can arrange access through a gate code or key, and will notify you when the service is complete.
Our technicians test the water during each visit to ensure proper levels of chlorine, pH, alkalinity, and calcium hardness. We provide you with a detailed report after each service.
If there is an issue with your pool equipment, we will diagnose the problem during our visit. We can often repair or replace the equipment on-site, or we will work with you to schedule a follow-up service.
Yes, we provide repair services for pumps, heaters, filters, and other pool equipment. We also offer upgrades and installations for energy-efficient systems, automation, and other advanced pool technology.
The cost depends on the size of your pool, the services needed, and how frequently we visit. We offer customisable packages to fit your budget. Contact us for a free estimate.
We use high-quality, safe chemicals to balance your pool’s water, including chlorine, pH adjusters, algaecides, and stabilisers. All products are industry-standard and safe for swimmers.
Cloudy water can be caused by a variety of issues, including improper chemical balance or debris buildup. Our technicians can identify the cause and provide treatments like shocking the pool or adjusting chemical levels to clear up the water.
Yes, we offer one-time cleaning services for green pool clean up, stain removal and acid washing, client handovers and new pool startups. This is ideal for customers who need occasional help or for special events.
You can schedule an appointment by calling our office, filling out a form on our website, or emailing us. We’ll work with your availability and provide a convenient time for the service.
For emergencies like broken pumps, leaks, or equipment failures, please contact us immediately. We offer emergency services to address urgent pool issues as quickly as possible.
Yes, we offer warranties on all repairs and equipment installations. The terms vary depending on the type of service or product, so feel free to ask for details.
Yes, we service all types of pools, including in-ground, above-ground, saltwater, and fiberglass pools. We are experienced with both residential and commercial pools.
Yes, the chemicals we use are safe when handled properly, and we take precautions to avoid any risks to pets or children. After servicing, we will let you know when it is safe to swim.
If you have any concerns or issues, please reach out to us directly. We pride ourselves on customer satisfaction and will work to resolve any issues promptly.
Absolutely! We provide storm cleanup services that include removing debris, balancing the water, and ensuring the pool’s equipment is functioning properly after a storm.
We request at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may incur a small fee.
